At Styrkr, we want you to be completely confident in your purchase. If something isn’t right, we’ll do our best to put it right quickly and fairly.
30-Day Money Back Guarantee
We believe in our products but if, for whatever reason, you're not satisfied with your purchase we offer a 30-day money-back guarantee, which means if you are not 100% happy with your order we will give your money back to you. This guarantee is subject to the following conditions:
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To be eligible for a refund you must contact us within 14 days from the date of purchase.
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You must return the items to us in original condition and packaging, on a tracked service. Please note orders worth more than £50 must be returned on an insured service.
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Opened or partially used products cannot be returned, except where an item is faulty, damaged, or incorrect. At this point, your refund will depend on the number of returned items that will pass quality inspection.
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Products that are fully used or empty are not eligible for return.
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You must reply with relevant information to support your claim, for example, photo evidence, proof of purchase, or any other relevant information requested by our customer service team within the 30-days.
Please note: All items purchased must be in original condition with the original packaging. The customer is responsible for all return shipping charges. All returns will be refunded to the account used for payment. STYRKR reserves the right to modify these terms/policies. You agree that you will regularly check and review these terms/policies to keep informed of any changes.
Please note: All items purchased must be in original condition with the original packaging. The customer is responsible for all return shipping charges. All returns will be refunded to the account used for payment. No refund is allowed for any product after 7 days. STYRKR reserves the right to modify these terms/policies. You agree that you will regularly check and review these terms/policies to keep informed of any changes.
Faulty, Missing or Incorrect Items
We take great care to ensure every Styrkr order reaches you in perfect condition. If your item arrives faulty, damaged, some items are missing or are incorrect, we’ll make it right - quickly and hassle-free.
What to do:
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Contact us immediately at info@styrkr.com with your order number.
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Include clear photos of the issue (damaged packaging, faulty product, items you received, or the wrong item received).
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Our customer service team will review and confirm the best resolution.
Unsatisfied with your order?
Your feedback is important to us and we want to ensure that we maintain a high level of service. If you have any feedback we want to hear from you. Our customer service team cares about your experience and typically reply within 24 hours, please contact info@styrkr.com.
